Careers at Selfreliance

Join our Team and help us to improve the lives of our Members and make a positive impact!

We are a Credit Union that has been serving our Members since 1951 with stability, demonstrated growth and success!

Selfreliance Federal Credit Union has branch locations in the Chicagoland area, New Jersey, Michigan, Connecticut and Massachusetts.

Our dedicated team strives to provide the highest standards of professional financial services to our Members. Our culture inspires innovation, hard work, and collaborative working relationships.

We value our staff and offer a competitive salary! We offer a 401(k) Plan with a credit union match. In addition, our employees benefit from a low-cost medical insurance plan. At no cost to our employees, we provide Life and ADD insurance, as well as Short Term and Long Term insurance. We also reward our staff with a generous Paid Time Off policy.

We hire people who want to grow and are committed to providing exceptional service to our Members.

A background check is required. Selfreliance FCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION: Teller

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full-Time

COMPENSATION: The budgeted amount for the starting hourly rate is $20 per hour

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Teller in our Main Office branch. If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you. This position may be the first step towards a rewarding banking career. In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• A commitment to delivering exceptional service.
• Ability to travel between branches and be available to work all shifts, including Saturdays and Sundays.
• Fluency in both English and Ukrainian.

Essential Duties and Responsibilities:

• Perform financial transactions by receiving and paying out money with a high degree of accuracy.
• Maintain accurate transactional records.
• Continually identify our Members' financial needs and recommend appropriate credit union products and services.

POSITION: Commercial Real Estate Loan Processor

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full-Time

COMPENSATION: $25 - $30 per hour, based on experience and qualifications

Selfreliance Federal Credit Union is seeking a Commercial Real Estate Loan Processor to join our team at our Main Office in Chicago.

This role is responsible for supporting the commercial real estate lending process from application through loan origination by coordinating documentation, maintaining accurate loan records, and ensuring timely communication between borrowers, loan officers, and third-party vendors. Key responsibilities include ordering and reviewing loan-related documents, maintaining updated loan information within internal systems, preparing reports, and supporting compliance with company policies and regulatory requirements while delivering exceptional member service. This position offers an opportunity to grow within commercial lending and financial services, with a focus on loan processing, documentation management, regulatory compliance, and operational support, while contributing to efficient loan operations and high-quality member service.

The ideal candidate will have:

• Basic Excel skills and experience with databases
• Strong attention to detail and accuracy
• A background in real estate and/or consumer lending
• Excellent communication skills in both English (written and verbal) and Ukrainian
• The ability to work independently as well as part of a team

Essential Duties and Responsibilities:

Assist the Business Loan Officer:

• Ordering, processing, and reviewing mortgage documents for completeness
• Ordering appraisals, Title Commitments, Environmental Reports, and other required documents
• Maintaining updated mortgage information on Sageworks throughout the process until origination
• Communicating regularly with the Loan Officer and borrowers to ensure timely file completion and origination
• Pre‑Closing Preparation (Scanning and uploading mortgage documents into the loan processing system (Sageworks))
• Post‑Closing final steps (Uploading originated mortgage documents to FastDocs monthly)

POSITION: Mortgage Loan Closer

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full-Time

COMPENSATION: $27.00 - $34.00 per hour, based on experience and qualifications

Selfreliance Federal Credit Union is seeking a detail-oriented and service-driven Mortgage Loan Closer to support our mortgage lending operations. This role is responsible for preparing, reviewing, and finalizing loan closing packages, ensuring all documentation is accurate, complete, and compliant with regulatory and investor guidelines. The Mortgage Loan Closer serves as a key liaison between borrowers, loan officers, title companies, and other third parties to ensure a smooth and timely closing process.

The ideal candidate will have:

• Exhibit knowledge in and use the following software: database, internet, spreadsheet, electronic mail, mortgage software, and Word processing
• Strong attention to detail and accuracy
• Solid proficiency in mathematical concepts
• The ability to work independently and productively with minimum supervision
• Knowledge of real estate lending, compliance, and federal/state regulations
• Minimum 1-2 years of mortgage lending experience
• High school diploma or equivalent required
• Fluency in both English and Ukrainian

Essential Duties and Responsibilities:

• Ensure all transactions comply with company policies and regulatory requirements
• Prepare and review mortgage loan closing packages
• Ensure documentation accuracy and completeness
• Conduct pre-closing quality control reviews
• Review title commitments, insurance binders, settlement statements, and legal documents
• Act as liaison between all parties
• Coordinate closing schedules
• Calculate closing costs
• Disburse funds and ensure timely closings
• Finalize loan files
• Resolve documentation issues and follow up on post-closing deficiencies

POSITION: Cleaning professional/Maintenance

LOCATION: Main Office - 2332 W. Chicago Ave, Chicago, IL 60622

SCHEDULE: Part-Time (Monday through Friday, approximately 5:00 PM to 9:00 PM, up to 20 hours per week)

COMPENSATION: The budgeted amount for the starting hourly rate is $18 per hour

Selfreliance FCU is seeking a reliable, detail-oriented part-time cleaning professional to help maintain a clean, safe, and welcoming environment in our Main Office facility in Chicago. The ideal candidate is dependable, takes pride in their work, and collaborates effectively as part of a team. The selected candidate will work alongside an existing team member as part of a two-person cleaning team. If you are organized, thorough, and committed to maintaining high cleanliness standards, we encourage you to apply.

Qualifications include:

• Strong attention to detail and commitment to cleanliness
• Ability to work independently and as part of a team
• Dependability and consistent attendance
• Basic knowledge of cleaning supplies, equipment, and safety practices
• Ability to perform physical tasks such as lifting, bending, and standing for extended periods

Join Selfreliance Federal Credit Union and become part of a mission-driven organization dedicated to serving our community while maintaining a safe and welcoming environment for all.

POSITION: Universal Member Service Representative

LOCATION: Chicago, IL

SCHEDULE: Full Time

COMPENSATION: The budgeted amount for the starting hourly rate is $22 per hour, plus eligibility for a monthly incentive program

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Universal Member Service Representative at our Chicago branch.
If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you. In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs. This position is eligible for our generous Incentive Program, offering additional earning potential based on performance.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• Proficiency in Data Processing Platforms and Microsoft Office.
• A commitment to delivering exceptional service.
• Fluency in both English and Ukrainian.

Essential Duties and Responsibilities:

• Continually identify our Members' financial needs and recommend appropriate credit union products and services.
• Open and service all consumer and business accounts.
• Assist members with a wide range of financial transactions, including teller transactions, member service issues, account maintenance, wire transfers, consumer loans, credit and debit card services, and other operational duties assigned by the Branch Manager.

POSITION: Security Officer

LOCATION: Main Office - 2332 W. Chicago Ave, Chicago, IL 60622

SCHEDULE: Part-Time (M/Tu/W/F, under 30 hours per week)

COMPENSATION: The budgeted amount for the starting hourly rate is $24 per hour

Selfreliance Federal Credit Union is seeking a dependable and vigilant Security Officer to support safety and security at our Main Office facility in Chicago. This role is essential to maintaining a safe, secure, and welcoming environment for our members, employees, and visitors. The Security Officer serves as a visible security presence and assists in emergency situations. If you are professional, observant, and committed to protecting people and property, we encourage you to apply.

The ideal candidate will have:

• Previous experience in security, law enforcement, or a related field.
• Strong attention to detail and situational awareness.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Flexibility to work various shifts.

Essential Duties and Responsibilities:

• Maintain a safe and secure environment for members and staff.
• Monitor facility activity and report suspicious behavior or safety concerns.
• Perform regular patrols of the building and surrounding areas.
• Respond promptly to incidents, alarms, or emergency situations.
• Assist staff with security-related procedures and protocols.