Careers at Selfreliance

Join our Team and help us to improve the lives of our Members and make a positive impact!

We are a Credit Union that has been serving our Members since 1951 with stability, demonstrated growth and success!

Selfreliance Federal Credit Union has branch locations in the Chicagoland area, New Jersey, Michigan, Connecticut and Massachusetts.

Our dedicated team strives to provide the highest standards of professional financial services to our Members. Our culture inspires innovation, hard work, and collaborative working relationships.

We value our staff and offer a competitive salary! We offer a 401(k) Plan with a credit union match. In addition, our employees benefit from a low-cost medical insurance plan. At no cost to our employees, we provide Life and ADD insurance, as well as Short Term and Long Term insurance. We also reward our staff with a generous Paid Time Off policy.

We hire people who want to grow and are committed to providing exceptional service to our Members.

A background check is required. Selfreliance FCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION: Universal Member Service Representative

LOCATION: Chicago, IL

SCHEDULE: Full Time

COMPENSATION: The budgeted amount for the starting hourly rate is $22 per hour, plus eligibility for a monthly incentive program

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Universal Member Service Representative at our Chicago branch.
If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you. In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs. This position is eligible for our generous Incentive Program, offering additional earning potential based on performance.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• Proficiency in Data Processing Platforms and Microsoft Office.
• A commitment to delivering exceptional service.
• Fluency in both English and Ukrainian.

Essential Duties and Responsibilities:

• Continually identify our Members' financial needs and recommend appropriate credit union products and services.
• Open and service all consumer and business accounts.
• Assist members with a wide range of financial transactions, including teller transactions, member service issues, account maintenance, wire transfers, consumer loans, credit and debit card services, and other operational duties assigned by the Branch Manager.

POSITION: Director of Human Resources / Vice President of Human Resources

LOCATION: Main Office, Chicago, IL (On-site)

SCHEDULE: Full Time

COMPENSATION: $100,000 - $150,000 annually, based on experience and qualifications

Selfreliance Federal Credit Union is seeking a strategic Director of Human Resources or Vice President of Human Resources, based on the candidate's experience and qualifications, to lead and manage the Credit Union's human resources operations across a growing, multi-state organization. This leadership role is responsible for supporting organizational performance, culture, and regulatory compliance by developing and implementing an HR strategy aligned with the Credit Union's mission and long-term goals.

The Director/VP of HR will oversee all core human resources functions, including payroll, benefits administration, talent acquisition, employee relations, performance management, professional development and HR compliance. This leader will serve as a trusted advisor to executive leadership while fostering a culture of accountability, engagement, and operational excellence across the organization.

This role is a key leadership position with a defined growth path to Chief People Officer (CPO), based on performance, organizational needs, and the continued evolution of the role.

Responsibilities:

• Human Capital Strategy & Leadership: Develop and carry out the Credit Union's HR strategy to support overall business goals; work closely with executive leadership on staffing plans, succession planning, and organizational structure across our multi-state workforce.
• Payroll Administration: Oversee and process payroll to ensure accuracy, proper deductions, and compliance with applicable requirements.
• Benefits & Retirement Programs: Administer and oversee employee benefits programs, including health insurance and 401(k) plans; manage vendor relationships and ensure compliance with applicable regulations.
• Talent Acquisition & Workforce Planning: Lead full-cycle recruitment and hiring efforts; manage and execute the onboarding process; partner with branch and department leaders to support ongoing staffing needs and workforce planning.
• Performance Management & Employee Relations: Manage performance evaluation systems; address employee relations matters; support managers in coaching, documentation, and corrective action processes.
• Training & Professional Development: Oversee and manage the Credit Union's training and professional development programs, including compliance training and tracking employee development activities.
• Compensation & Incentive Programs: Enhance and manage competitive reward/incentive programs aligned with organizational performance objectives and retention goals.
• Compliance & Policy Governance: Ensure compliance with federal, state, and local employment laws and applicable payroll tax requirements across multiple jurisdictions; develop and maintain HR policies and procedures; oversee employee handbook updates and regulatory readiness.
• HR Systems: Oversee and maintain HR systems to ensure accurate employee records, payroll processing, and efficient HR operations.

Minimum Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field required; advanced degree (MBA or HR-related) preferred.
• Professional Expertise: Significant experience in human resources leadership is required, with demonstrated experience managing payroll, benefits administration, compensation strategy, and employee relations. Experience within organizations of 100+ employees operating across multiple states is preferred.
• Regulatory Knowledge: Strong understanding of employment law and regulatory compliance requirements across multiple states.
• Communication: Exceptional written and verbal communication skills; ability to influence and partner effectively with executive leadership and managers across the organization.
• Fluency in English and basic conversational Ukrainian language skills are required.

POSITION: Security Officer

LOCATION: Main Office - 2332 W. Chicago Ave, Chicago, IL 60622

SCHEDULE: Part-Time (M/Tu/W/F, under 30 hours per week)

COMPENSATION: The budgeted amount for the starting hourly rate is $24 per hour

Selfreliance Federal Credit Union is seeking a dependable and vigilant Security Officer to support safety and security at our Main Office facility in Chicago. This role is essential to maintaining a safe, secure, and welcoming environment for our members, employees, and visitors. The Security Officer serves as a visible security presence and assists in emergency situations. If you are professional, observant, and committed to protecting people and property, we encourage you to apply.

The ideal candidate will have:

• Previous experience in security, law enforcement, or a related field.
• Strong attention to detail and situational awareness.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Flexibility to work various shifts.

Essential Duties and Responsibilities:

• Maintain a safe and secure environment for members and staff.
• Monitor facility activity and report suspicious behavior or safety concerns.
• Perform regular patrols of the building and surrounding areas.
• Respond promptly to incidents, alarms, or emergency situations.
• Assist staff with security-related procedures and protocols.

POSITION: Teller

LOCATION: Palatine, IL

SCHEDULE: Part-Time

COMPENSATION: The budgeted amount for the starting hourly rate is $20 per hour

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Teller in our Palatine branch. If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you. This position may be the first step towards a rewarding banking career. In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• A commitment to delivering exceptional service.
• Ability to travel between branches and be available to work all shifts, including Saturdays and Sundays.
• Fluency in both English and Ukrainian

Essential Duties and Responsibilities:

• Perform financial transactions by receiving and paying out money with a high degree of accuracy.
• Maintain accurate transactional records.
• Continually identify our Members' financial needs and recommend appropriate credit union products and services.

POSITION: Compliance Department Support Specialist

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full Time

COMPENSATION: The budgeted starting hourly rate range is $25.00 to $30.00 per hour

Selfreliance Federal Credit Union is seeking a Compliance Support Specialist who will play a vital role in assisting the credit union's compliance department in ensuring adherence to federal and state regulations, internal policies, and industry best practices. This position supports daily compliance operations, monitors activities for potential regulatory risk, and provides administrative and reporting support to promote a strong culture of compliance across the credit union.

The Ideal Candidate Will Have:

• Strong attention to detail and accuracy in handling data, documents, and reports.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• A collaborative and professional approach with the ability to work well across departments.
• High ethical standards and a commitment to maintaining confidentiality.
• Previous experience in financial services, banking, or compliance support (preferred but not required).
• Fluency in English is required. Basic conversational Ukrainian language skills are preferred, not required (to communicate with members, staff, and the community as needed).

Key Responsibilities Include:

• Respond to internal inquiries regarding compliance procedures, escalating complex issues as appropriate.
• Provide administrative and operational support to the Compliance Officer and other team members.
• Maintain accurate compliance-related documentation and records in accordance with regulatory guidelines.
• Support compliance testing, audits, and reviews by gathering documentation and preparing reports.
• Assist in maintaining and updating compliance policies, procedures, and training materials.
• Research regulatory changes and help communicate updates to relevant departments.
• Contribute to fostering a strong compliance culture throughout the credit union.