Careers at Selfreliance

Join our Team and help us to improve the lives of our Members and make a positive impact!

We are a Credit Union that has been serving our Members since 1951 with stability, demonstrated growth and success!

Selfreliance Federal Credit Union has branch locations in the Chicagoland area, New Jersey, Michigan, Connecticut and Massachusetts.

Our dedicated team strives to provide the highest standards of professional financial services to our Members. Our culture inspires innovation, hard work, and collaborative working relationships.

We value our staff and offer a competitive salary! We offer a 401(k) Plan with a credit union match. In addition, our employees benefit from a low-cost medical insurance plan. At no cost to our employees, we provide Life and ADD insurance, as well as Short Term and Long Term insurance. We also reward our staff with a generous Paid Time Off policy.

We hire people who want to grow and are committed to providing exceptional service to our Members.

A background check is required. Selfreliance FCU provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION: Chief Risk Officer (CRO)

LOCATION: Main Office, Chicago, IL (On-site)

SCHEDULE: Full Time

COMPENSATION: $130,000 - $200,000 annually, based on experience and qualifications

Selfreliance Federal Credit Union is seeking a visionary Chief Risk Officer (CRO) to lead and oversee the Credit Union's risk management function. This executive-level strategic role is responsible for safeguarding the Credit Union's operations, reputation, and regulatory standing by developing and executing a comprehensive risk strategy. The CRO will report directly to the CEO and oversee key risk functions, including ERM, information security, business continuity, fraud, regulatory compliance, anti-money laundering (AML), vendor risk management, and business insurance, while fostering a risk-aware culture across the organization.

Responsibilities:

• Enterprise Risk Management: Build and mature the ERM framework; maintain credit union–wide risk assessments; define, monitor, and report key risk indicators (KRIs) aligned with Board-approved risk appetite and tolerance statements; drive risk appetite adoption and oversee mitigation and remediation plans.
• Information Security Oversight (Second Line, in partnership with the CIO): Provide independent risk oversight of the Credit Union's information security program, including control posture, testing cadence, incident governance, and regulatory alignment, while ensuring appropriate challenge and escalation in collaboration with the CIO.
• Business Continuity and Disaster Recovery: Own the Business Continuity Planning and Disaster Recovery programs; conduct regular testing and tabletop exercises; coordinate enterprise crisis response; and ensure recovery objectives meet member, operational, and regulatory expectations.
• Fraud Risk: Oversee the enterprise fraud risk strategy across cards, ACH/wires, and digital channels; balance member experience with loss prevention; and ensure fraud risks are incorporated into the ERM framework and strategic initiatives.
• Compliance Oversight | BSA/AML/OFAC: Ensure operations comply with applicable laws, regulations, and standards. Govern compliance and BSA/AML programs, including policies, procedures, training, monitoring, independent testing oversight, issue management, and regulatory exam readiness. Serve as the primary executive liaison for regulators on risk, compliance, and BSA/AML matters.
• Vendor/Third-Party Risk Management: Lead a comprehensive third-party risk management (TPRM) program, including risk tiering, due diligence, contract risk controls, ongoing monitoring, concentration risk management, and exit strategies.
• Business Insurance: Manage enterprise insurance coverage strategy, adequacy reviews, and loss-control activities; coordinate claims management and annual renewal planning.
• Board Reporting: Provide clear, timely, and actionable risk reporting to the Board of Directors, including risk dashboards and emerging risk briefings.

Minimum qualifications:

• Experience: 7+ years of proven leadership in risk management, compliance, internal audit, or related functions within financial services; credit union experience strongly preferred.
• Education: Bachelor's degree in Business Administration, Finance, Accounting, Law, or a related field; advanced degree (MBA or equivalent) preferred.
• Policy craftsmanship: Demonstrated experience drafting, updating, and governing policies and procedures, including risk management, compliance, BSA/AML, vendor management, information security, and business continuity.
• Regulatory knowledge: Deep understanding of credit union operations, NCUA regulations, and risk frameworks (ERM, risk appetite, etc.).
• Communication: Exceptional written and verbal communication skills. Basic conversational Ukrainian language skills are preferred, not required (to communicate with members, staff, and the community as needed).

POSITION: Teller

LOCATION: Hamtramck, MI

SCHEDULE: Part-Time

COMPENSATION: The budgeted amount for the starting hourly rate is $20 per hour

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Teller in our Hamtramck branch. If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you. This position may be the first step towards a rewarding banking career. In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs.

The Ideal Candidate Will Have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• A commitment to delivering exceptional service.
• Ability to travel between branches and be available to work all shifts, including Saturdays and Sundays.
• Fluency in both English and Ukrainian.

Essential Duties and Responsibilities:

• Perform financial transactions by receiving and paying out money with a high degree of accuracy.
• Maintain accurate transactional records.
• Continually identify our Members' financial needs and recommend appropriate credit union products and services.

POSITION: Compliance Department Support Specialist

LOCATION: On-site at the Main Office in Chicago, IL

SCHEDULE: Full Time

COMPENSATION: The budgeted starting hourly rate range is $25.00 to $30.00 per hour

Selfreliance Federal Credit Union is seeking a Compliance Support Specialist who will play a vital role in assisting the credit union's compliance department in ensuring adherence to federal and state regulations, internal policies, and industry best practices. This position supports daily compliance operations, monitors activities for potential regulatory risk, and provides administrative and reporting support to promote a strong culture of compliance across the credit union.

The Ideal Candidate Will Have:

• Strong attention to detail and accuracy in handling data, documents, and reports.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• A collaborative and professional approach with the ability to work well across departments.
• High ethical standards and a commitment to maintaining confidentiality.
• Previous experience in financial services, banking, or compliance support (preferred but not required).
• Fluency in English is required. Basic conversational Ukrainian language skills are preferred, not required (to communicate with members, staff, and the community as needed).

Key Responsibilities Include:

• Respond to internal inquiries regarding compliance procedures, escalating complex issues as appropriate.
• Provide administrative and operational support to the Compliance Officer and other team members.
• Maintain accurate compliance-related documentation and records in accordance with regulatory guidelines.
• Support compliance testing, audits, and reviews by gathering documentation and preparing reports.
• Assist in maintaining and updating compliance policies, procedures, and training materials.
• Research regulatory changes and help communicate updates to relevant departments.
• Contribute to fostering a strong compliance culture throughout the credit union.

POSITION: Universal Member Service Representative

LOCATION: Minnetonka, MN

SCHEDULE: Full Time

COMPENSATION: The budgeted amount for the starting hourly rate is $22 per hour, plus eligibility for a monthly incentive program

Selfreliance Federal Credit Union is seeking a motivated and service-oriented individual to join our team as a Universal Member Service Representative in our Minneapolis branch. If you're passionate about helping people and thrive in a customer-focused environment, we'd love to hear from you.

In this role, you will be the face of our credit union, assisting members with financial products and services, and helping them find solutions that best fit their needs. This position is eligible for our generous Incentive Program, offering additional earning potential based on performance.

The ideal candidate will have:

• Previous customer service and sales experience (banking experience strongly preferred).
• Excellent communication and interpersonal skills.
• Fluency in both English and Ukrainian.
• Proficiency in Data Processing Platforms and Microsoft Office.
• A commitment to delivering exceptional service.

Essential Duties and Responsibilities:

• Continually identify our Members' financial needs and recommend appropriate credit union products and services.
• Open and service all consumer and business accounts.
• Assist members with a wide range of financial transactions, including teller transactions, member service issues, account maintenance, wire transfers, consumer loans, credit and debit card services, and other operational duties assigned by the Branch Manager.